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Lesson 9: Cultural Approaches to Creating an Organization with High EI | Daniel Goleman

Big Think, 5 min, NaN views, May 21, 2026

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In a competitive business landscape, prioritizing employees’ emotional well-being and relationships, as advocated by Goleman, can lead to long-term success, with leaders fostering a high emotional intelligence environment through clear expectations and genuine care. Learning Objectives Demonstrate organizational care. Establish effective EI norms and expectations. © Freethink Media Inc., All Rights Reserved. ---------------------------------------------------------------------------------- Go Deeper with Big Think: ►Become a Big Think Youtube Member Get exclusive classes and early, ad-free access to new releases without leaving Youtube. https://www.youtube.com/@bigthink/membership/ ►Become a Big Think Web Member Get the entire Big Think Class library, premium print issues, live events, and more. https://bigthink.com/membership/ ►Subscribe to Big Think on Substack Get all of your favorite Big Think content delivered to your inbox. https://bigthinkmedia.substack.com/subscribe/ ►Listen to Big Think Interviews on Spotify Insights from the world's biggest thinkers, now as a podcast https://open.spotify.com/show/7KRYoRD1NdF2aoQcBMyPlb ---------------------------------------------------------------------------------- About Daniel Goleman: Daniel Goleman is a former science journalist for the New York Times and co-founder of the Collaborative for Academic, Social, and Emotional Learning at the Yale University Child Studies Center (now at the University of Illinois, at Chicago). His 1995 book, Emotional Intelligence (Bantam Books) was on The New York Times bestseller list for a year and a half. Goleman is also the author of Ecological Intelligence: How Knowing the Hidden Impacts of What We Buy Can Change Everything. The book argues that new information technologies will create “radical transparency,” allowing us to know the environmental, health, and social consequences of what we buy. As shoppers use point-of-purchase ecological comparisons to guide their purchases, market share will shift to support steady, incremental upgrades in how products are made – changing every thing for the better. His other books include Optimal and Altered Traits.