Lesson 4: Defuse Defensiveness | Jefferson Fisher

You can feel it the moment it happens. Someone makes a comment that stings — subtly critical, maybe a little condescending — and suddenly you’re on edge. Almost without thinking, you push back, just a bit sharper than you meant to. But what if you could prevent that defensive feeling from arising at all, especially in others? Communication expert Jefferson Fisher offers strategies to do exactly that. In this video lesson, he shares practical language tools that can foster a more constructive dialogue from the start, even when the conversation is a difficult one. ---------------------------------------------------------------------------------- Go Deeper with Big Think: ►Become a Big Think Member Get exclusive content, early, ad-free access to new releases, and more. https://www.youtube.com/@bigthink/membership/ ►Subscribe to Big Think on Substack Explore content that enlightens, inspires, and transforms. https://bigthinkmedia.substack.com/subscribe/ ►Get Big Think+ for Business Engage learners like never before with high-impact video microlearning from the biggest thinkers in the world. https://bigthink.com/plus/?utm_source=youtube&utm_medium=video&utm_campaign=youtube_description ---------------------------------------------------------------------------------- About Jefferson Fisher: Jefferson Fisher is a Texas board certified personal injury attorney, business owner, and communication expert. In 2022, he began making videos of practical communication tips to help people argue less and talk more. He is the host of The Jefferson Fisher Podcast.