How To Talk To Users | Startup School

YC often says "talk to your users", but actually doing that is surprisingly tricky. YC Group Partner Gustaf Alströmer gives non-obvious advice on how to talk to both current and potential users, how to run a great user interview, and how to interpret the feedback in these conversations. Apply to Y Combinator: https://yc.link/SUS-apply Work at a startup: https://yc.link/SUS-jobs Chapters (Powered by https://bit.ly/chapterme-yc) - 00:00 - Introduction 00:26 - Outline 00:42 - Best founders learn from their users 03:23 - Who should I talk to? 05:58 - How to interview potential customers 09:42 - Follow ups & Don't ask these questions 14:37 - MVP prototype session interviews 17:04 - Summary #startup #entrepreneur #sales